Jennifer Ballesteros
UX Writer and Designer
I come from Meta's world-class Content Design team, where I was promoted and consistently met and exceeded expectations.
I’m sought out for:
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Being a strong advocate for users and connecting their needs to business objectives for long-lasting impact
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Moving teams from the ambiguous to the concrete by rigorously defining problems, brainstorming solutions, and aligning stakeholders
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Kindness, cultivating a joyful and collaborative working environment and mentoring new designers
My roots in marketing and illustration also help me to tackle problems creatively and with heightened sensitivity to user needs.
My passions include sustainability, empowering small businesses, education, inclusivity, and entertainment.
UX writing • UX design • Information architecture • Design thinking • Storytelling • Personas • Journey mapping • Content • Style guides • Strategy • Script writing • Email & Mailchimp • Localization • Accessibility • Figma • Adobe Photoshop & Illustrator • Commerce • HTML